FEES & QUESTIONS

We recommend arriving 5 -10 minutes before your scheduled appointment to allow time for parking and any necessary paperwork. Appointment durations vary based on individual needs, but typically last between 45 minutes and one hour. For your comfort and to support clinical examinations and testing, please wear comfortable clothing and footwear.

We are a private billing service. Please call our office for more details.

Pensioner card and health care card holders will be charged at a lower rate.

Yes, most patients receive a rebate if you have a valid medicare card.

If you are not able to receive a rebate from medicare, you will be informed prior to your appointment. There are certain terms and conditions which medicare uses, most importantly, having a valid GP referral. 

This would not be advised as your GP should be the centre of your management. Also, you will not be eligible for any medicare rebates without a valid referral.

By law, private health insurance does not offer cover for out-of-hospital medical services including: GP visits, consultations with specialists in their rooms or out-of-hospital diagnostic imaging and tests.

At Concord Heart, our Cardiologists and team are dedicated to providing expert care and support to both patients and referring doctors.

If you feel there are areas where we could improve, we welcome your feedback. Your concerns will always be treated with respect and addressed promptly. Please raise any issues with your treating Cardiologist, the Practice Manager, or via email reception@concordheart.com.au